Your privacy is important to me. This Privacy Policy explains how Jonty Franks Art Studio collects, uses and protects your personal information when you visit this website, place an order, make an enquiry, request a commission or join the mailing list.n goes here

This website is operated by Jonty Franks Art Studio, an independent art studio based in the United KingdomWebsite: www.jontyfranks.co.uk

For any questions about this Privacy Policy or how your personal information is used, please contact:

Email: jontyartiststudio@gmail.com

I may collect personal information that you provide directly when you:

• place an order

• contact me with an enquiry

• request or discuss a commission

• join the mailing list

• complete a form on the website

This information may include your name, email address, telephone number, billing address, delivery address, order information and any details you choose to provide as part of an enquiry or commission.

When you visit the website, some technical information may also be collected automatically through Squarespace and cookies. This may include information about your browser, device and how you use the website.n goes here

Payments are processed securely through the payment services available through this website.

I do not receive or store your complete debit or credit card details.

Payment providers may process personal information in accordance with their own privacy policies.

I may use your personal information to:

• process and fulfil your order

• arrange delivery

• respond to questions and enquiries

• discuss, produce and deliver commissioned artwork

• provide customer service

• process refunds or replacements where appropriate

• maintain business, tax and accounting records

• operate and improve this website

• prevent fraud and maintain the security of the website

• send studio news and marketing emails where you have chosen to subscribe

I will only use your information where I have a lawful reason to do so.

For orders and commissions, this will normally be because the information is necessary to fulfil a contract with you.

Certain information may also be processed because I have a legal obligation to keep appropriate business and financial records.

I may use limited information where necessary for the legitimate interests of operating, protecting and improving the business and website.

Where I send marketing communications, these are based on your consent. UK data protection law requires businesses to identify the lawful basis they rely on for each use of personal information

If you choose to join the Jonty Franks Art Studio mailing list, I may send you occasional emails about:

• new prints

• original artwork

• commissions

• exhibitions or events

• studio news

• special offers

You will only receive these marketing emails if you have chosen to subscribe.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of an email or by contacting me directly.

You can withdraw your consent at any time.

I do not sell your personal information.

I may share information with trusted service providers where this is necessary to operate the business or fulfil your order.

These may include:

• Squarespace, which hosts and operates this website

• payment providers

• printing and fulfilment partners

• postal and delivery companies such as Royal Mail

• email and mailing list providers

• accountants or other professional advisers

• government authorities where disclosure is required by law

Only the information reasonably necessary to provide the relevant service will be shared.

Some companies used to provide website, payment, email or other online services may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards are used where required under UK data protection law.

I keep personal information only for as long as it is reasonably necessary.

Order and financial records may be retained for up to six years where necessary for accounting, tax and legal purposes.

Information relating to enquiries will normally be deleted when it is no longer required.

If you subscribe to the mailing list, your details will normally remain on the list until you unsubscribe or ask me to remove them.

This website uses cookies and similar technologies.

Some cookies are essential for the website to operate correctly. Others may help understand how visitors use the website.

You can find more information about this in my Cookie Policy.

10. Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

• request access to the personal information I hold about you

• ask for inaccurate information to be corrected

• request deletion of your information

• ask for processing of your information to be restricted

• object to certain uses of your information

• request transfer of information in certain circumstances

• withdraw consent where consent is being relied upon

If you would like to exercise any of these rights, please contact:

jontyartiststudio@gmail.co.uk

If you have any concerns about how your personal information has been handled, please contact me first so I can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner’s Office, the UK regulator responsible for data protection.

I take reasonable steps to protect personal information and use reputable third party services to operate this website, process payments and fulfil orders.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

This website may contain links to other websites including social media platforms.

Jonty Franks Art Studio is not responsible for the privacy practices of external websites. Please check their own privacy policies when visiting them.

I may update this Privacy Policy from time to time to reflect changes to the website, the business or applicable law.

The latest version will always be available on this page.

For any questions about this Privacy Policy or your personal information, please contact:

Jonty Franks Art Studio
Email: jontyartiststudio@gmail.com
www.jontyfranks.co.uk